Billing Instruction
Detail - Retroactive Member
Eligibility
Instructions - The claim is for services provided to an individual whose Colorado
Medical Assistance Program eligibility was backdated or made
retroactive.
File the claim within 120 days of the date that the individual’s
eligibility information appeared on state eligibility files. Obtain and
maintain a letter or form from the county departments of social
services that:
- Identifies the patient by name
- States that eligibility was backdated or retroactive
- Identifies the date that eligibility was added to the state eligibility system.
LBOD = the date shown on the county letter that eligibility was
added to or first appeared on the state eligibility system.
Billing Instruction Detail - Delayed Notification of
Eligibility
Instructions
The provider was unable to determine that the patient had
Colorado Medical Assistance Program coverage until after the
timely filing period expired.
File the claim within 60 days of the date of notification that the
individual had Colorado Medical Assistance Program coverage.
Billing Instruction Detail - Delayed Notification of
Eligibility
Instructions
- Retain correspondence, phone logs, or a signed Delayed Eligibility Certification form that identifies the member, indicates the effort made to identify eligibility, and shows the date of eligibility notification.
- Claims must be filed within 365 days of the date of service. No exceptions are allowed.
- This extension is available only if the provider had no way of knowing that the individual had Colorado Medical Assistance Program coverage.
- Providers who render services in a hospital or nursing facility are expected to get benefit coverage information from the institution.
- The extension does not give additional time to obtain Colorado Medical Assistance Program billing information.
- If the provider has previously submitted claims for the member, it is improper to claim that eligibility notification was delayed.
LBOD = the date the provider was advised the individual had
Colorado Medical Assistance Program benefits.
Billing Instruction Detail - Electronic Medicare
Crossover Claims
Instructions
An electronic claim is being submitted for Medicare crossover
benefits within 120 days of the date of Medicare processing/
payment. (Note: On the paper claim form (only), the Medicare
SPR/ERA date field documents crossover timely filing and
completion of the LBOD is not required.)
File the claim within 120 days of the Medicare processing/ payment
date shown on the SPR/ERA. Maintain the original SPR/ERA on file.
LBOD = the Medicare processing date shown on the SPR/ERA.
Billing Instruction Detail - Medicare Denied
Services
Instructions
The claim is for Medicare denied services (Medicare non-benefit
services, benefits exhausted services, or the member does not have
Medicare coverage) being submitted within 60 days of the date of
Medicare processing/denial.
Note: This becomes a regular Colorado Medical Assistance Program
claim, not a Medicare crossover claim.
File the claim within 60 days of the Medicare processing date
shown on the SPR/ERA. Maintain the original SPR/ERA on file.
LBOD = the Medicare processing date shown on the SPR/ERA.
Billing Instruction Detail - Commercial Insurance
Processing
Instructions
The claim has been paid or denied by commercial insurance.
File the claim within 60 days of the insurance payment or
denial. Retain the commercial insurance payment or denial notice
that identifies the patient, rendered services, and shows the
payment or denial date.
Claims must be filed within 365 days of the date of service. No
exceptions are allowed. If the claim is nearing the 365-day limit
and the commercial insurance company has not completed
processing, file the claim, receive a denial or rejection, and
continue filing in compliance with the 60-day rule until insurance
processing information is available.
LBOD = the date commercial insurance paid or denied.
Billing Instruction Detail - Correspondence LBOD
Authorization
Instructions
The claim is being submitted in accordance with instructions
(authorization) from the Colorado Medical Assistance Program for a
60 day filing extension for a specific member, claim, services, or
circumstances.
File the claim within 60 days of the date on the authorization
letter. Retain the authorization letter.
LBOD = the date on the authorization letter.
Billing Instruction Detail - Member Changes
Providers during
Obstetrical Care
Instructions
The claim is for obstetrical care where the patient transferred to
another provider for continuation of OB care. The prenatal visits
must be billed using individual visit codes but the service dates are
outside the initial timely filing period.
File the claim within 60 days of the last OB visit. Maintain
information in the medical record showing the date of the last
prenatal visit and a notation that the patient transferred to another
provider for continuation of OB care.
LBOD = the last date of OB care by the billing provider
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